Enterprise-wide Center of Excellence

Customers who use ETI Solution as a part of their IT infrastructure get the greatest return on their investment, reporting savings upwards of 40x. However, the best means of deploying the product is a function of how your company is organized functionally and geographically. So how do you build an efficient structure to manage fast implementations and corporate-wide standards?

ETI's answer: The ETI Solution Center of Excellence

Competency Centers allow ETI Solution customers to achieve maximum self-sufficiency and coordinate product use throughout the enterprise.

Your Center of Excellence could support a range of services, including site implementation, internal training, first-line call center help, technical guidance and infrastructure development.

ETI can begin by helping you plan and organize your Center of Excellence. Then, ETI can tailor a service offering to support your center, including mentoring, train-the-trainer courses and call center support apprenticeships. The result is efficient enterprise-wide use of ETI Solution.

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